Chatbots and Branding: How A.I. Interactions Help Customer Relations

chatbots

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding=”10px|||||”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” custom_padding=”0px|||||”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] See the little chat box on the bottom right-hand corner of our website? You probably see these on most websites.  And on most websites, that box is commandeered by a chatbot. Although a lot […]

Channel Surfing and Machine Learning: How AI Improves Telecommunications and Utilities

AI in Telecommunications and Utilities

[et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.14.4″ _module_preset=”default” custom_padding=”0px||0px|||”][et_pb_row _builder_version=”4.14.4″ _module_preset=”default” theme_builder_area=”post_content” custom_padding=”0px||0px|||”][et_pb_column _builder_version=”4.14.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_text _builder_version=”4.14.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″] Few fields have enjoyed as much growth in the past few centuries as telecommunications. Humble beginnings can be found in Alexander Graham Bell’s introduction of the telephone into society, or the inclusion of the television into […]

Facebook Addresses Harmful Content Controversy with a Content-Regulating AI Tool

AI tool for Facebook

[et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.14.4″ _module_preset=”default” custom_padding=”0px||0px|||”][et_pb_row _builder_version=”4.14.4″ _module_preset=”default” theme_builder_area=”post_content” custom_padding=”0px||3px|||”][et_pb_column _builder_version=”4.14.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_text _builder_version=”4.14.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″] In recent months, a whistleblower who was previously employed by Facebook revealed that the company was often completely aware that content such as eating disorder posts and racist messages were being posted on this site.  This […]

Staying Strong in the Digital Dark: How to Maintain an Online Presence During Social Media Outages

Social media outage 2021

[et_pb_section fb_built=”1″ _builder_version=”4.9.10″ _module_preset=”default” custom_padding=”3px||1px|||”][et_pb_row _builder_version=”4.9.10″ _module_preset=”default” custom_padding=”3px|||||” custom_margin=”|auto|-62px|auto||”][et_pb_column _builder_version=”4.9.10″ _module_preset=”default” type=”4_4″][et_pb_text _builder_version=”4.9.10″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ custom_padding=”0px|||||”] The social media outage yesterday impacted online giants like Facebook, Instagram, and Whatsapp, shutting these sites down for a record time, lasting around six hours in total. Though this may have spawned jokes galore about people’s dependency on […]

Socially Acceptable: How Online Behavior Drives Profits

Although human behavior has been analyzed as long as there have been humans around to observe other humans, the term ‘social proof’ is the latest concept that our own behavior is impacted by the actions, attitudes, and beliefs of other people. It’s human nature to believe that, if a lot of other people feel a specific […]

Instagram: Your New Business Partner

With more than 700 million active users, Instagram is a powerful platform for connecting with your customers. Companies now have the option to create a Business Profile, which offers the opportunity to expand your reach without spending a huge chunk of your marketing budget. But while creating an Instagram account may not be expensive, you […]

To Blog or Not to Blog?

Has the idea of running a blog on your website been on the backburner? If you are like most entrepreneurs, the answer is “yes, for an embarrassingly long time.” But who has the time or mental capacity to sit down and think up a topic, let alone write a clever article about said topic? As […]