For Businesses and Other Organizations, What Makes a Successful Chatbot?

students looking at screen holograms

The Five Most Key Takeaways of This Blog A chatbot that was meant to “transform” and “democratize” education ended up flopping. Many public schools implemented Ed, the chatbot, with the hope that it could lead to higher grades and engagement across the board.  The company that makes the chatbot has now shrunk by quite a […]