Target’s A.I. “Gift Finder”: Lessons for Businesses’ Chatbots
Target’s A.I. chatbot has a particular angle to it: it helps shoppers find gifts by describing the gift recipient. Target Gift Finder represents a trend that has been growing in recent years, which is incorporating conversational A.I. into the online-shopping experience. Business owners looking to implement conversational A.I. into customer-facing operations should take note of […]