A.I. in Auto: Lyft Implements Claude in Customer Service
 Lyft claims that customer-service request fulfilment has become 87 percent faster. This follows an initial implementation of having Claude field questions from drivers themselves. The Five Most-Key Takeaways from This Blog Post Lyft says that the chatbot only handles common queries and will otherwise direct customers to human customer-service representatives. According to Anthropic, the creator […]